Shipping Policy
1. Processing Time: Orders are typically processed and shipped next business day of purchase. Orders placed on weekends or holidays will be processed on the following business day.
2. Shipping Rates and Methods: We offer several shipping options to cater to your needs. Shipping rates and delivery times vary depending on the selected method and destination. During checkout, you will be presented with available shipping options and their respective costs. If we offer Free Shipping promotion, we will not charge you anything for shipping. In this case, we will only offer standard shipping option.
3. Domestic Shipping: We provide shipping services within India. Domestic orders are typically delivered within 3-7 business days from the date of shipment, depending on the shipping method chosen.
4. International Shipping: We do not offer international shipping at present.
5. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can track the status of your shipment using the provided tracking number.
6. Shipping Delays: While we strive to ensure timely delivery of all orders, please note that shipping delays may occur due to unforeseen circumstances such as inclement weather, natural disasters, or carrier delays. In such cases, we will do our best to keep you informed and resolve any issues promptly.
7. Incorrect Shipping Information: Please ensure that the shipping address provided during checkout is accurate and complete. My Pretty Lingerie will not be responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you have provided incorrect shipping information, please contact us immediately to update your details.
8. Lost or Stolen Packages: My Pretty Lingerie is not liable for any lost or stolen packages once they have been confirmed as delivered by the carrier. We recommend selecting a shipping option with signature confirmation if you have concerns about package security.
9. Shipping Restrictions: Certain items may be subject to shipping restrictions based on size, weight, or regulatory requirements. We reserve the right to refuse orders that violate these restrictions. If you have any questions about shipping eligibility, please contact us prior to placing your order.
10. Contact Us: If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team at My Pretty Lingerie.
Note: This shipping policy is subject to change without prior notice. Please review this page periodically for any updates or modifications.
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